Privacy Policy

At House of Imprints, we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, protect, and manage your information when you visit or use our website.

1. Information We Collect

We may collect information that you provide directly to us when you use our website, create an account, place an order, request a quote, contact us, or otherwise interact with our services.

This information may include:

• Name and contact information
• Email address and phone number
• Billing and shipping information
• Account login information
• Order and transaction information
• Product preferences and customization information
• Information you provide when contacting customer support

2. Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies and similar technologies. This may include information such as your browser type, device information, IP address, pages visited, and general website usage information.

We use this information to help operate, maintain, secure, and improve our website and services.

3. How We Use Your Information

We may use the information we collect to:

• Process and fulfill orders
• Provide products and services requested by you
• Process payments and shipping
• Respond to inquiries and provide customer support
• Manage your account
• Provide product and order-related communications
• Improve our website, products, and services
• Detect and prevent fraud, abuse, and security issues
• Comply with applicable legal and regulatory requirements

4. Cookies

House of Imprints uses cookies and similar technologies to provide essential website functionality and improve your browsing experience.

Cookies may be used to remember your preferences, maintain your shopping cart, support account functionality, understand how visitors use our website, and support other website features.

You may be able to manage or disable certain cookies through your browser settings. Disabling certain cookies may affect the functionality of some parts of the website.

5. Sharing of Information

We may share information with trusted service providers and business partners when necessary to provide our products and services. For example, information may be shared with payment processors, shipping providers, technology providers, and other service providers that support our business operations.

We do not sell your personal information for monetary consideration.

6. Payment Information

Payments may be processed through third-party payment service providers. Payment information may be transmitted directly to the applicable payment provider for processing and may be subject to that provider's privacy policy and terms.

7. Data Security

We take reasonable administrative, technical, and organizational measures to help protect your personal information against unauthorized access, use, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, fulfill business and legal obligations, resolve disputes, maintain business records, and enforce our agreements.

9. Your Privacy Choices

Depending on applicable law, you may have certain rights regarding your personal information, including the right to request access to, correction of, or deletion of certain personal information.

You may also have choices regarding certain communications and the use of optional cookies or similar technologies.

10. Third-Party Services

Our website may use third-party services to provide functionality such as payment processing, shipping, analytics, customer support, search, or other website features.

These third-party services may collect or process information in accordance with their own privacy policies and terms.

11. Children's Privacy

Our website and services are not intended to knowingly collect personal information from children where prohibited by applicable law. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or applicable legal requirements.

When changes are made, the updated policy will be posted on this page with the revised effective date where appropriate.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle personal information, please contact House of Imprints through the contact information provided on our website.

Effective Date: September 2, 2026

Note: This Privacy Policy is provided as preliminary website content and should be reviewed and approved by the appropriate legal or privacy team before being treated as the final legal policy.